Cherokee E 9-1-1 awarded national accreditation

The Cherokee County 9-1-1 center has met the requirements of a highly regarded and broadly recognized body of Communications Accreditation standards, and was awarded for the first time by the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA), on November 19, 2011.

Communications Accreditation represents the satisfactory completion of a continuous process of thorough agency wide self-evaluation, concluded by an exacting outside review by a team of independent assessors.

Cherokee County 9-1-1 began this process in January of 2009. There are 218 standards that must be met in order to receive this high honor. Cherokee County became only the 4th 9-1-1 in the State of Georgia to receive national accreditation.

The Cherokee County employees of E 9-1-1, The Marshal's Office, Animal Control and Cherokee County Recycling held their annual awards banquet for the recognition of efforts by the employees. The award recipients each received an acrylic desktop award at the banquet.

In the photo are from left to right:

Lori Pitts - recipient of the Chief's Award for the Animal Shelter

Fran Gates - recipient of the Chief's Award for the Marshal's Office

Priscilla Bridges - recipient of the Directo's's Award for 9-1-1

Chris Collett - Chief Marshal for Cherokee County and Director of Communications for E 9-1-1

Susan Arp - recipient of the Community Service Award for 9-1-1

Cindy Brookshire - recipient of the Tactical Dispatch Team Member Award for 9-1-1

Alice Fennell - recipient of the Teamwork Award for 9-1-1

Jason Jenkins - recipient of the Administrative Employee of the Year Award for 9-1-1

NOT PICTURED BUT ALSO RECEIVING AWARDS ARE:

Nichalas Liddle - recipient of the Chief's Award for Animal Control

Lori Pitts - recipient of the Chief's Award for the Recycling Center

Welcome to our website.

Welcome to the Cherokee County E 9-1-1 website. Our staff is dedicated to providing you with the professional and reliable service that you deserve. We are continually evaluating our operations and looking for ways to improve our efficiency and better support our community.

During my first two years as Director of Communications, we as a work family have made significant strides in reaching a pinnacle that we have set for ourselves.  I have previously spoken about our motto of leadership, training, and recognition.  We have incorporated these three important factors into our daily routines while raising the bar in every aspect of Cherokee County 9-1-1.  Our organization is no longer a standalone entity, but rather a harmonious spoke in the wheel of our community.  We serve the citizens of Cherokee County and in turn, they have greatly supported our efforts. 

2011 promises to be the greatest year in our history as we become just the 4th 9-1-1 Center in the State of Georgia to become nationally accredited.  This will continue to set the bar high for all of our employees as we must remain the professional organization that we are to maintain this honor. 

It is one thing for us to claim excellence, but a completely different thing for a national organization to claim excellence on our behalf. We yearn for that classification both among our peers and the citizens of Cherokee County, Georgia.

In 2010, we received 326,960 calls in the E 9-1-1 Communications Center. For each call we receive, we strive to apply all of our training, experience, and customer service to provide you with prompt support during your time of need. We will continue to work closely with other public safety agencies in the county to form partnerships that will facilitate effective emergency response. We hope that this website will provide you with helpful information should you need our services. Please do not hesitate to contact us if you have questions or concerns.

Cherokee County E 9-1-1 is here to serve you.

 

Sincerely, Chris Collett Director,

Cherokee County E 9-1-1